Frequently Asked Questions
Your guide to style and service at Sussex Bell Tents.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days across the UK, with express next-day delivery options available at checkout for urgent orders.
How do I initiate a return or exchange?
We accept returns on all unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.
Are your materials sustainably sourced?
Yes, we pride ourselves on using organic cotton and recycled blends to ensure our fashion pieces are as kind to the planet as they are to your wardrobe.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Clearpay for a seamless shopping experience.
How can I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.